Frequently Asked Questions

Please see our Frequently Asked Questions below for answers to some of the most common questions related to Training and our website. If you cannot find your answer here, please contact us at education@qlik.com, we are happy to assist you.

Registration and Cancellation

Payment Options

  • How do I pay for my training?

    Payment options include invoice, Training Card or Credit Card (for customers located in the USA or Canada).

    You will be asked to select your payment method at the checkout page in our Training Operations System.

    Please watch this video if you have questions on how to complete payment at the registration.

Training Card Information

  • What is a Training Card?

    A Training Card is a pre-paid card with a monetary value, like a gift card. You can redeem the money for most Qlik training products* in the country of purchase within 12 months of the purchase date. This provides you with an initial investment in training and the flexibility to apply it as you need it throughout your project. You do not need to schedule training prior to purchasing a Training Card.

    *Training Cards cannot be applied to Certifications.

    Please contact your local Training Representative to purchase or ask questions about Training Card.

  • How do I redeem my Training Card for classes and other learning options?

    You can apply your Training Card at the checkout page in our Training Operations System for:

    • Continuous Classroom individual subscriptions
    • Training packages
    • Classroom or virtual classroom

    Please watch this video if you have questions on how to complete payment at the registration.

    Contact your Training Representative if you want to use your Training Card for:

    • Private training
    • Corporate Continuous Classroom Subscriptions

    Note: Payment of Training Card must be received to use. If payment has not been received your class registration may be cancelled.